Terms and Conditions

Effective date: December 2025

Welcome to Aluna by MAR. By accessing or using this website and/or my services, you agree to these Terms & Conditions.
If you do not agree, please discontinue use immediately.

  • Coaching is a professional, collaborative, and creative process designed to support clarity, growth, and development.
    Coaching is not therapy, counseling, psychiatric support, medical advice, legal advice, or financial guidance.
    Coaching does not replace professional psychological, medical, or legal services.

    Clients are fully responsible for their decisions, actions, and results.

  • Users must be at least 18 years old to access the Site or engage with the coaching services.

  • Confidentiality is a fundamental aspect of the coaching relationship. All information shared during coaching sessions — whether written, verbal, or digital — is treated as strictly confidential.

    Confidentiality may only be broken if:

    • Required by law,

    • There is a serious and imminent risk of harm to the client or others, or

    • Disclosure is mandated by a court or governmental authority.

    Whenever legally possible, the client will be informed prior to any disclosure.
    Outside of these exceptions, all information remains confidential and protected with the highest level of professional integrity.

  • Payments

    All service details, rates, and package options are communicated privately and directly during the initial contact or consultation.
    Prices are not displayed publicly to ensure personalized guidance and clarity before any commitment.

    Cancellations & Rescheduling

    • Sessions may be rescheduled with a minimum of 24 hours’ notice.

    • Cancellations made with less than 24 hours may be charged in full.

    Refunds

    Coaching sessions and packages are non-refundable, as they reserve dedicated time, preparation, and availability.

    Any specific terms related to programs or packages will be clearly communicated before booking.

  • The Site aims to offer high-quality, thoughtful, and professional coaching services.
    However, coaching is a collaborative and individualized process, and specific outcomes or results cannot be guaranteed.

    By engaging with coaching services, users understand and agree that:

    • They are fully responsible for their own decisions, actions, and results;

    • The Site owner shall not be liable for any damages, losses, or consequences arising from the coaching process, participation, or the use of information provided;

    • Coaching is not a substitute for therapy, medical care, legal advice, or financial guidance.

    All coaching and materials are offered in good faith, with the intention of supporting personal growth, clarity, and development.

  • All content on this Site — including text, concepts, design, branding, graphics, and materials — is owned by the Site owner and protected by applicable intellectual property laws.

    Users may not copy, distribute, reproduce, modify, or share any content without explicit written permission.

  • Users agree not to use the Site for unlawful, harmful, or disruptive purposes. This includes, but is not limited to:

    • attempting to interfere with the functionality of the Site,

    • accessing restricted areas,

    • uploading or transmitting harmful content,

    • misusing materials provided through the Site.

  • Your privacy is important.
    Personal data is handled in accordance with GDPR principles and the Site's Privacy Policy.

    By using this Site or submitting your information, you consent to the collection and processing of your data as described in the Privacy Policy.

  • While coaching aims to support clarity, growth, and transformation, results are not guaranteed.
    Outcomes depend on your personal commitment, actions, and context.

    You agree that the coach is not liable for decisions, results, or outcomes arising from coaching or site content.

  • These Terms & Conditions may be updated or modified at any time.
    Any changes take effect immediately upon being published on this Site.
    Continued use of the Site or engagement with the services after such modifications constitutes acceptance of the revised Terms.

This Site provides information about coaching services, personal development programs, and related content. All materials are offered for informational and educational purposes only.